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Use it anywhere you're online
Online Banking is your gateway to Digital Banking. Log in using any web browser with internet access, whether it's your laptop, PC, tablet, or mobile phone browser.
A fresh look and feel
Introducing People First Bank's new Online Banking platform. When you log in for the first time you'll find our new brand colours, enhanced features and clear navigation to the options you use most.
Do more with Online Banking
Online Banking is a secure way to manage your account details, set up recurring transfers or payments, and so much more.
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Access 24/7
Track all your accounts, deposits, loans and credit cards, and apply for new accounts.
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Make Fast Payments
Make and receive Fast Payments using a BSB and Account Number or PayID.
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Manage your cards
Activate a new card or lock your card, at the touch of a button.
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Open new accounts
Easily open new savings or transaction accounts from start to finish.
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Use PayID and BPAY®
Create and manage your PayID and use BPAY® to securely send and receive payments.
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Update your details
Manage your personal information, such as your phone number, email and postal address.
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Set recurring payments
Set up, monitor and start or stop recurring payments, all in one place.
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View eStatements
View your current eStatement and see historical eStatements in the App or Online Banking.
Get started with Online Banking
To start using Online Banking, you'll need a People First Bank account.
Already a customer? Click the button below to register for Digital Banking in minutes and start using Online Banking today.
- Unlock the power of Digital Banking
- Easily apply online to open new savings or transaction accounts
- Manage your money from any of your devices
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Contact us online with Messages
In the Online Banking menu, select the three dots then choose Messages to send secure mail for things like:
- a request for support or to ask a question
- to view and respond to mail from us
- to notify People First Bank of your departure date for a trip overseas.
Online Banking FAQs
You can reset your password via your account login screen. Simply select ‘Forgot password’. You will still need to have your member number on hand to reset your password.
If you still require assistance, call us on 13 11 82 or visit any branch. For security reasons, our Customer Hub team will do an identity check before releasing your new password. At a branch, you’ll need to present photo identification before a new password is released.
For security reasons, if you enter your password incorrectly three times you’ll be locked out of Online Banking. This is to protect you against an unauthorised person trying to access your bank account.
You can unlock your account by:
- Calling us on 13 11 82. For security reasons our we’ll do an identity check before releasing your new password.
- Visiting one of our branches. For security reasons you’ll need to present photo identification before a new password is released.
To update your details, login to Online Banking and select Self Service > My Profile and click the ellipses to change email, phone number or address and follow the prompts.
You will receive a response directly into your Messages Inbox. Please ensure you check back regularly to see if you have a response to your enquiry.
You can change the name of your accounts by selecting ‘Accounts’ from the main menu, followed by ‘Manage Accounts’. Select the pencil icon next to the Account number you want to change and overtype the personalised name into the editable field Click the ‘tick’ icon to save. Only eligible account types can be updated.
Need some help? We've got you covered.
Get in touch with us and we can help you get the answers you need.
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Help and support
Access forms, brochures, support articles, FAQs and more below.
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Message us securely
Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.
