About People First Bank

Good advice, good products, good people.

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People First Bank offers a compelling alternative for all Australians as a national customer owned bank that stands for good. We’re with you every step of the way, empowering your financial future with purpose driven actions that are shaping a better world for all. You can learn a little bit more about how we create all kinds of good here.

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We put people and communities first

We place people at the heart of everything we do.


Our profits are reinvested to deliver real impact across Australia through our community programs, customer first approach, and creating a workplace where people grow and belong.

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We make banking fair and easy

We offer competitive products for every stage of life. From opening a transaction account, to buying a dream car, or stepping into your first or second home.


Backed by straightforward, reliable technology, and personal support when you need it.

We take a stand for the future

We take a stand for the future

We're taking a stand for positive change - today, and for generations to come. With strong commitments to reconciliation, sustainability, and social equity.


When you choose to bank with us, you're choosing to advocate for these commitments too.

Your money is safe with us

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Regulated by APRA

We’re regulated by the Australian Prudential Regulation Authority (APRA), in the same way as all other authorised deposit-taking institutions in Australia.

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Financial Claims Scheme

In the unlikely event our organisation is no longer operating, the Australian Government’s Financial Claims Scheme protects deposits up to $250,000 per account holder.

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Code of Practice

We legally act with integrity, transparency and in the best interest of our customers, governed by Customer Owned Banking Code of Practice (COBCOP). It establishes higher standards than legally required.

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Code of Conduct

Our Code of Conduct sets the expectations for how we act, how we solve problems and what is important to us. It helps us all make good decisions and exercise good judgement, consistent with our values.

Things you might want to know

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Corporate governance

We’re committed to acting responsibly and ethically for our customers. Our latest performance updates and AGM can be found below.

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Debt investor centre

Find information on funding programmes, securitisation, credit ratings and more.



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Our awards and recognition

Our ongoing commitment to excellence ensures our customers receive outstanding service, flexible products, and great rates.

  • Mozo Experts Choice Australia’s Best Customer-Owned Bank 2025
  • Finder Best EV Car Loan 2025
  • Canstar Outstanding Value Home Lender 2026
  • Canstar Oustanding Value Variable Home Lender 2026
  • Mozo Experts Choice Exceptional Quality Car Insurance and Home & Contents Insurance 2026

Join People First Bank today


Open an account in minutes. It's fast, free and secure. Simply download the People First Bank App and follow the prompts. 

    

Join via web instead

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Careers at People First Bank


A workplace for you, to be you.


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Need some help? We've got you covered.

Get in touch with us and we can help you get the answers you need.

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Help and support

Access forms, brochures, support articles, FAQs and more below.

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Message us securely

Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.

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Locate us

Visit us at a branch to get help with your banking.

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Talk to us

Our Customer Hub team is available to help 24/7.

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