What is B Corp ?
B Corporations or B Corps, are a community of businesses that balance profit with purpose, driving positive change for people, communities, and the planet—that’s why the ‘B’ stands for ‘benefit for all'.
The B Corp certification signals to customers and stakeholders that an organisation is using business as a force for good. To achieve certification, an organisation must meet rigorous standards of social and environmental performance, public transparency, and legal accountability—with the certification criteria continually evolving to ensure lasting, meaningful impact and response to ever-changing global challenges.
Why we became a B Corp
Becoming a B Corp strengthens our commitment to creating lasting positive impact for society and the environment. It also provides a clear framework that holds us accountable and drives continuous improvement across all areas of our business.
Demonstrating our values
As a 100% customer-owned and purpose-driven organisation, creating positive impact isn’t something new to us. In fact, it was a key reason we were founded 150 years ago and why we continue to provide an alternative to shareholder-owned banks.
Independent verification
Our B Corp certification provides independent, third-party verification of the impact we create across the five stakeholder areas of Customers, People, Community, Environment and Governance.
This certification not only verifies and validates the work we’ve done so far, but it also helps shape our ongoing journey to continuously improve and deliver meaningful impact.
Our Customer Report
Learn more about how we are advancing key initiatives and delivering measurable performance and impact across the five stakeholder areas: Customers, Community, Environment, People, and Governance.
Our certification details
We’re proud to have been a B Corp since August 2022, with re-certification occurring every three years to ensure we maintain the highest standards.
Getting certified isn’t the end of the road—it’s just the beginning. As global challenges evolve, so do the certification requirements. The bar to become a B Corp is continually raised to ensure meaningful and positive impact continues to benefit people, communities and the planet.
Learn more
Find out more about our commitment to sustainability and local communities.

Sustainability and community impact
Find out how we're helping the individuals, communities and environments we impact thrive, and how you can get involved with our initiatives, events and charitable work.

Reconciliation
Reconciliation aims to build deeper connections and understanding between Aboriginal and Torres Strait Islander peoples and non-Indigenous Australians, promoting mutual respect and positive outcomes for all.

Climate and environmental impact
We’re dedicated to reducing our environmental footprint and taking meaningful action on climate change. Learn more about our initiatives and commitments.
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