See more FAQs
Securely access your accounts anytime, anywhere.
Introducing truly mobile banking. Do more than ever before on the go, with the People First Bank App.
Access your App 24/7
Track all your accounts, deposits, loans and credit cards, and apply for new accounts.
Make Fast Payments
Make and receive Fast Payments using a BSB and Account Number or PayID.
Manage your cards
Activate a new card or lock your card, at the touch of a button.
Open new accounts
Easily open new savings or transaction accounts from start to finish.
Use PayID and BPAY®
Create and manage your PayID and use BPAY® to securely send and receive payments.
Update your details
Easily check or change your phone number, home address or email address.
Set recurring payments
Set up, monitor and start or stop recurring payments, all in one place.
View eStatements
View your current eStatements, see historical eStatements or search for a specific eStatement within the App.
Start using the People First Bank App today
We've made it easy for you. Simply download the People First Bank App from your preferred App store below and follow the prompts.
- Unlock the power of Digital Banking
- Check your balance and pay mates on the go
- Set up recurring transfers to pay bills easily
Everyday banking, made easy and secure
Choose. Tap. Go.
Pay easily and safely by using our People First Bank App to add your Visa Debit or Visa Credit Card to your Apple Pay or Google Pay wallet. Once your card is added, you can pay by simply holding your device over the terminal at the checkout where contactless payment is accepted.
Contactless card security
With Visa's Zero Liability policy you won't be held responsible for fraudulent charges or unauthorised purchases. Your Digital Wallet has extra layers of security that use your device's technology, and it doesn't share your account details with anyone so you can pay with confidence.
Mobile banking security
Our People First Bank App is just as secure as our Online Banking, so you can bank on the go, stress-free.
Need a hand setting up?
We're ready to help with easy how-to guides, videos and tips to add the finishing touches to your Digital Banking experience. Get started by customising your dashboard and managing your cards and payments.
App FAQs
Yes – as the People First Bank App and Online Banking require all customers to register for the first time, even as an existing People’s Choice customer.
This means setting up new login credentials and security preferences, as your previous password won’t work. You can register in minutes by downloading the People First Bank App, clicking the ‘Already a customer? Register for Digital Banking’ button and following the prompts.
You can access the People First Bank App by downloading the People First Bank App from the Google Play store or Apple App store by searching ‘People First Bank’.
Our App is compatible with Android version 8 and above, and Apple iPhone iOS 15 and above.
Yes. Each time you finish banking through the People First Bank App, your session with automatically terminate following a period of inactivity. You can also manually logout after each session via your profile page, to exit the system. None of the information accessed through our App will be saved on your mobile phone.
To prevent an unauthorised access, log into Online Banking from another device and remove the lost or stolen phone from your profile. Alternatively, call us immediately on 13 11 82 or visit a branch as soon as possible. For security reasons, our Customer Hub team will do an identity check over the phone. If you visit a branch, you’ll need to present photo identification.
Remember, do not save your Digital Banking password on your mobile phone in case of loss or theft on your mobile phone.
With our App you can:
- View your transaction history and access eStatements.
- Transfer money to other financial institutions via Osko.
- Make a payment to anyone using their PayID (mobile, email or BSB/Account). For more information, visit the Fast Payment FAQ’s.
- Pay a bill using BPAY®.
- View and edit your scheduled transfers.
- Share your account details with your friends and family members easily via social platforms.
- Personalise your account names.
- Locate your nearest branch or contact us.
- Create your own PayID for Fast Payments.
- Message us directly to provide feedback or ask a question
If you travel outside Australia, you may still have access to our People First Bank App service. You should check with your telephone communications provider whether your mobile phone will be able to use relevant networks in those countries in which you are traveling. You might have extra charges for having your mobile on international roaming from your telephone communications provider.
Need some help? We've got you covered.
Get in touch with us and we can help you get the answers you need.
Access forms, brochures, support articles, FAQs and more below.
Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.