Home and contents insurance

Our most popular type of home insurance, giving you cover for both your home and the many items inside it.
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Key benefits

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    Theft and vandalism
    Cover stolen items and damage to your items from theft and vandalism, including stolen keys.

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    Flood, storm and storm surge
    Cover for loss or damage to your items caused by flood, rainwater run-off, storm, storm surge and tsunami.

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    Rebuilding your home
    CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.

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    Fire
    Cover for loss and damage to your items caused by fire (including bushfire).

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    Temporary accommodation
    If your home can't be lived in after a covered event, CGU pays for temporary accommodation.

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    Emergency repairs
    If your home needs urgent repairs after an event CGU covers, CGU is available 24/7 to help keep you safe.

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    Visitors' belongings
    Cover for your visitors' items (except money) if they're damaged by a covered event in your home (up to $2,500).

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    Liability for injury or damage
    Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20 million).

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Get insurance and a $150 eGift card

Now that's something to feel good about.

Optional cover

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Accidental damage

Add cover for damage to your items from unintentional mishaps in your home.
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Valuable contents

Increase your cover for some items in your home like art, jewellery and collectables. 
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Motor burnout

Add cover for electric motor burnout in appliances (like washing machines), including parts and labour.
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Portable contents

Choose to cover items like glasses, jewellery, laptops and mobile phones when you take them outside your home.
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Want premium cover?

Choose Home Building and Contents Plus when you’re getting a quote.

Home Building and Contents Plus gives you:

  • A Safety Net of an extra 25% on top of your ‘Building’ sum insured, if your home needs to be rebuilt or repaired.
  • Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.
  • Plus, higher limits on some inclusions, like food spoilage and landscaping.

Read the Product Disclosure Statement to see exactly what’s included.

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Product overview

For most people their home is their biggest asset, not to mention all the valuable items inside. If you are a homeowner, protect your dream home and the things you love from the unexpected. Our home insurance, provided by CGU, lets you pick and choose options that best suit you. You have the option to add optional valuables cover to make sure you're only paying for the cover you want. Your cover could help you cover the cost to repair or rebuild your home or help replace your contents in the event of flood, storm, fire, theft and much more.

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Do some quick maths

Use our online insurance calculators to help you estimate how much insurance you might need.

Compare your cover

This table compares the cover CGU provides under the types of insurance and levels of cover it offers. The amount and extent of cover, including additional benefits and optional benefits, may also vary depending on the cover selected. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement

Cover

Building Plus

Contents Plus

Building Standard

Contents Standard

Cover for loss or damage to Your Home and Contents

Accidental breakage of glass

Animal damage

Deliberate or intentional act

Earthquake

Escape of water or liquid

Explosion

Fire

Flood or Rainwater Run-off

Impact

Lighting

Riot or civil commotion

Storm

Storm Surge or tsunami

Theft or attempted theft

Cover for liability

Additional benefits

Accidental damage for Contents in transit to new home

Buying a new home

Contents away from Your Home

Contents in storage

Contents in the open air

Contents in transit

Food spoilage

Funeral expenses

Identity Theft

Landscaping

Locating the cause of damage

Meeting building regulations

Mortgage discharge costs

Moving to a new home

Owner fixtures – Strata Scheme

Professional and rebuilding fees

Removal of debris

Replacement of keys and locks

Safety net

Storage costs

Students living away from Home

Temporary accommodation

Visitors’ belongings

Optional benefits

Accidental damage – at Your Home

Automatically included

Automatically included

Optional

Optional

Electrical motor burnout

Automatically included

Automatically included

Optional

Optional

Portable Contents – away from Your Home

Optional

Optional

Valuable Contents – inside Your Home

Optional

Optional

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Ready to get a quote?

You can get a quote online today.
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Need to make an insurance claim?

Call CGU’s claims team 24 hours a day, 7 days a week on 13 24 80.

Home, landlord or motor vehicle claims can also be made online by logging into your CGU online account if your policy was first purchased after 16 June 2025, or renewed after 9 August 2025.

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Managing your insurance online

If your policy was purchased after 16 June 2025, or renewed after 9 August 2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.

For significant changes, like purchasing a new car, please call us directly on 13 11 82.

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Talk to us about your insurance needs today.

Get in touch with us and we can help you get the answers you need.

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Help and support

Access forms, brochures, support articles, FAQs and more below.

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Message us securely

Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.

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Locate us

Find your nearest branch or lending and advice centre.

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Talk to us

Our Customer Hub team is available to help 24/7. 

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