How our fees work - frequently asked questions

FAQs

To find out more information about our fees and charges, please refer to our Fees & Charges document located on the website.  

Use our free Phone Banking or Digital Banking services to find out your account balances before you transact.

You can also keep your ATM transaction slips as a record of your balances held and avoid attempting transactions when you have insufficient funds or use the account balance facility before attempting a withdrawal to avoid overdrawing from your account.

help

Haven't found what you're looking for?

Explore our articles and pages designed to help you get to know your accounts.

Man texts friends

Need some help? We've got you covered.

Get in touch with us and we can help you get the answers you need.

help
Support topics

Explore our popular topics and FAQs to get the answers you need.

lock
Message us securely

Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.

location_on
Visit us in person

Find your nearest branch, lending and advice centre, or home loan adviser.

phone_in_talk
Talk to us

Our Customer Hub team is available to help 24/7.

Divider