Break costs - frequently asked questions

When a fixed rate loan is taken, we’re giving you the benefit of certainty around your rate and what your repayments will be during the fixed rate period. The rate provided is based on numerous factors at the time the loan was taken out. 
 
However, if you repay some or all of your fixed rate loan early in full, this impacts on our funding of this loan and the associated costs (if any) need to be determined. This can result in us charging you a break cost fee to help recover the costs incurred by the fixed rate loan finishing before it ends. 

A break cost fee may apply if, before the expiry of your fixed rate period you: 

• repay your loan in full by either selling, refinancing or for any other reason; or 
   
• request to switch to another product, interest rate or payment type, or change the fixed period, term of the loan or loan amount. 

A break cost is different for each individual customer, and is based on a calculation that considers a range of factors such as: 
 
• The wholesale interest rate that applied on the first day of the fixed rate period for that fixed rate term; 
• The current market interest rate that applies for the remaining part of the fixed rate period (at the time of breaking the fixed rate loan); 
• The amount of  your outstanding balance at the time of changing your loan conditions; 
• Timing dollar amount and frequency of set repayments per your loan contract; and 
• The remaining fixed interest rate period. 

Further details can be found in our Break Cost Fact sheet. 

Please contact us to request an estimate of the break costs that may be applicable to your fixed rate loan. 

The break cost quote we give you is valid for five business days only. 
 
The final amount payable will be determined on the day that the break event occurs. If the loan is paid out within five business days of the last quote having been given, we will charge the break cost fee as described in the quote, unless there has been a variation in the wholesale interest rate or any other variant between the date of the quote and the date on which the loan is paid out, which would result in: 
 
i. the break cost fee being less, we will charge the lesser amount; or 
ii. the break cost fee is more, we will not charge the difference. 

Break costs may be high – sometimes in the thousands of dollars. Talk to us for a quote of the break costs and consider seeking independent financial advice.