FAQs
To avoid an unwanted transaction fees we recommend you withdraw cash from a People First Bank ATM, another major financial institution’s ATM (such as the Big Four banks), a supermarket self-service checkout or participating retailers using EFTPOS facilities. We encourage you to check for fees before completing any transaction at an ATM.
People First Bank ATMs can be found at all of our branches and our Lending & Advice Centres. You can find your closest branch and ATM using our Locate us tool.
Yes. Before any transaction (withdrawal or balance check) is finalised the ATM will display the operator’s transaction fee and offer you the option to accept the fee and continue, or decline the fee and cancel the transaction. You can decline and end the transaction at this point to avoid the fee. We recommend you always check for fees before completing an ATM transaction.
Our customers can use any People First Bank ATM, free of charge, to:
- Withdraw cash from up to three transaction accounts if they are linked to your card
- Deposit cash at deposit-taking ATMs, to accounts linked to your card – up to three transaction accounts/savings accounts and two loans
- Transfer funds between your People First Bank accounts linked to your card – up to three transaction accounts/savings accounts and two loans
- Change your PIN
- Check your account balance
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