A guide to setting up payments

Whether you’re switching banks, looking to refresh your finances or are new to banking, here’s a guide on how to create, receive and schedule payments.

Receiving money

Set up your salary payments

Want your next pay day to be credited into your People First Bank account? You can request that your employer change your payment details over to your preferred account using your account details or PayID. Alternatively, use our Salary Transfer Request Form which can be filled out and sent off to your employer in just a few steps.

Using a PayID

PayID is a way to make sending and receiving payments simpler than the standard bank transfer process. It allows you to link financial accounts to more common information such as your mobile number or email address.

Your accounts will still have a BSB and Account Number, but you will be able to provide your PayID to receive payments without sharing your BSB and Account Number. You can also send money to others using their PayID.

You can find our step-by-step guide to setting up your PayID here.

Sending money

Re-route your direct debits

Stay on top of your regular direct debits by making sure that your bills and subscriptions are debited from a People First Bank account. If you’re switching your direct debits manually – just contact each of your service providers individually with your new preferred account details to make the switch. If you’re switching from a different financial institution, you may want to keep enough funds in your old account to cover any direct debits that are scheduled during switch-over period.

Alternatively, take advantage of our switching service – where we take the hard work out of switching banks. Find out how this works here.

Transfer funds

Transfer funds between your accounts or send money to other financial institutions via Online Banking or the People First Bank App.

To transfer funds within the App:

• Select 'Payments' from bottom main menu
• Choose 'Transfer money' or 'Pay anyone' or 'BPAY'

To transfer funds within Online Banking:

• Select 'Payments' tab from main menu
• then choose 'Transfer money' or 'Pay anyone' or 'BPAY'

If paying an external account, select ‘Pay Anyone’, choose the recipient and and the account you wish to transfer money from, and the amount you wish to transfer.

Set up scheduled payments

Take the guess work out of reaching your savings goals with scheduled transfers between your People First Bank accounts.  This set-and-forget feature allows you to send funds automatically into your savings with your choice of frequency (weekly, fortnightly, monthly, quarterly, or yearly). You can pause, delete, or edit your scheduled payments at any time.

To schedule your payments in Online Banking, select the 'Payments' tab from the main menu, you can then set a scheduled transfer for the 'Transfer money' or 'BPAY' options from the drop down menu. Simply select 'Recurring' (or 'Later' for one off scheduled transfer) after you've entered you transfer details.

If setting up a recurring payment, you will be prompted to select the frequency, the date of first transfer and number of transfers you wish to make.

BPAY

BPAY is a way to pay your bills via Online Banking or the People First Bank App. Learn how to pay your bills in the app with step-by-step instructions.

International Money Transfers

Do you need to transfer money into an overseas bank account? Learn how you can send money overseas using Convera here.