Become a customer and apply

Whether you're looking to open an account or apply for a loan, we can help you get started today.

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Become a customer of People First Bank

Welcome! We're glad you're here, and we look forward to helping you reach your goals. As a customer-owned bank, we're dedicated to you, your finances and your future. When you become a customer, you also become a member and shareholder, owning a percentage of the business and joining our growing community.


Instead of pocketing profits, we reinvest money back into the business. This lets us improve our products and provide a better service to you. Along with our 700,000+ customers, you can help us lead the way in creating a better future in banking.

What you need to have ready


To become a member, People First Bank is required by law to verify your identity. We use greenID, a secure online verification service to do this. The information you provide will be compared against relevant information databases. This should only take 10-15 minutes to complete. We encourage you to read greenID's privacy policy by clicking here. We'll need to verify your identity, and you need to be an Australian resident. We'll also need 100 points of ID in order to make your application process quick, so please have the following documents ready:

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Australian driver's license or passport
Please have an Australian drivers' license, Australian passport or employment visa if you're a foreign passport holder.
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Medicare card
Please make sure you have a valid Medicare card with you.
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Australian Tax File Number (TFN)

An Australian Tax File Number (TFN) or Taxpayer Identification Number, or equivalent.

Need some help? We've got you covered.

Get in touch with us and we can help you get the answers you need.

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Help and support

Access forms, brochures, support articles, FAQs and more below.

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Message us securely

Log into Digital Banking to send us a secure message by clicking the link below, or by using your People First Bank App.

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Locate us

Visit us at a branch to get help with your banking.

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Talk to us

Our Customer Hub team is available to help 24/7.

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