Who is People First Bank?
Through the merging of People's Choice and Heritage Bank, a new larger mutual bank has arrived.
Head office
With dual head offices in Adelaide and Toowoomba, we are staying true to our heritage and loyal to our roots.
Serving our members
700,000+ members, 90+ branches, over 1900 employees, and an Australian-based contact centre, we're here to help you.
Community focus
Supporting our communities is at the heart of everything we do, with our Community Lottery leading the way.
The story so far
People’s Choice and Heritage Bank merged in March 2023 to create Heritage and People’s Choice Limited - a strong national mutual alternative to the big banks. After the member endorsed merge, time was taken to discuss and consult with our members and teams to determine the future of the bank. From this People First Bank has emerged - a national mutual offering a compelling alternative to the listed banks
We are now on an exciting journey to bring together our products, services and technology under a single brand.
People First Bank - our new brand - says exactly what we’re all about: people.
What happens next?
For now, both the Heritage Bank and People’s Choice brands will continue to operate as usual and there is no need for existing members to do anything.
We’re taking a phased approach to introducing all aspects of the new brand starting with our sponsorship and community initiatives.
While our name and brand will change, our commitment to our people and local communities as well as our dedication to serving our members stays the same.
Our new look branches are coming soon!
We’re in the process of updating our People’s Choice Credit Union and Heritage Bank branches to reflect the People First Bank brand. This is a gradual process, and we will let members know when their local branch will be rebranded.
While the updated branches will showcase our exciting new brand, all products, services and advice obtained in those branches will continue to be provided by Heritage and People’s Choice Ltd trading as ‘People’s Choice Credit Union’ or ‘Heritage Bank’.
People First Bank branches
We have started to update our branches to our exciting new brand.
Learn more about our rebranded branches.People First Bank in our community
We are now a leading Australian customer-owned bank, with over 90 branches across NSW, NT, QLD, SA and VIC. This gives us even more opportunities to support and give back to our communities.
People First Bank Photographic Awards
Originally known as the Heritage Bank Photographic Awards, the newly named People First Bank Photographic Awards are open to professional and amateur photographers.
With no cost to enter, this competition encourages photographers all over Australia to explore their surroundings and capture their own little piece of history. With a massive prize pool of over $50,000 across a range of categories and awards, the People First Bank Photographic Awards is one of the most lucrative in the country.
Visit Site
People First Bank Foundation
As a key milestone in the successful merger between Heritage Bank and People’s Choice Credit Union, we are very excited to announce that we have rebranded the Foundation to align with the new name of the Bank. Our focus and philosophy of support has not changed. We are still passionate about supporting high quality programs that create long lasting positive impacts by reaching people in need in the communities we serve.
The future is bright. Just like the Bank, the merger allows us to have a more national presence. This already can be seen in the selection of our 2024 charity partners, where we have supported programs right across the People First Bank footprint.
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People First Community Lottery
Originally known as the People's Choice Community Lottery, the People First Community Lottery gives local sporting clubs, schools, charities, volunteer groups and other not-for-profit community groups the opportunity to raise funds and achieve fundraising goals.
Since its inception in 1984, the Community Lottery has helped to raise more than $22 million for community groups . People First Bank will continue this legacy.
People First Bank, along with our proud business and media partners facilitate the lottery administration, advertising, prizes and tickets, so that the community groups participating can pocket 100% of every $2 ticket sold. We are proud to share that this year our charity partner is Starlight Children’s Foundation.
Visit SitePeople First Stadium
We are proud to sponsor the People First Stadium on the Gold Coast in Queensland. A place where we can come together to support exciting activities and physical wellness. Whether it's an international touring artist, or a local football club medal presentation, People First Stadium strives to take an enriching place in people's lives, not just on the map.
Whether it's your first concert, first AFL game or first family day out at the cricket. Whatever type of entertainment you enjoy, we can’t wait to welcome you to People First Stadium for once-in-a-lifetime moments you won’t experience anywhere else.
Visit SitePeople First Bank and Western Bulldogs
We are delighted to kick off another exciting year of partnership with the Western Bulldogs with our new brand.
This relationship began with People's Choice in 2017, and People First Bank is proud to continue on, with 2024 marking our 8th year of partnering with the Club.
This partnership aligns two like-minded organisations with similar goals and values. People First Bank and Western Bulldogs both have a strong commitment to local communities and are dedicated to giving back to their members.
Visit SiteOur official websites
As we work towards our new brand, we will slowly phase out our existing brands, including their websites. For now, these are the only three official website addresses for our bank.
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https://www.peoplefirstbank.com.au
Remember to double check the web address matches one of the above if you're unsure.